If you ordered from our Etsy Store. You will receive an e-mail with your illustration to the e-mail that is bind to your Etsy account. No physical product will be shipped.
If you ordered from our Vida or RedBubble Stores, delivery instructions will be given to you by production handler. We are only responsible for the designs on those stores.
We can always refund your order before at least 1 week from discussed timeframe.
Once your illustration is e-mailed to you, we can change if there is anything you want to change.
If you are still dissatisfied with your illustration contact us for a refund.
We are currently using the services of "Iyzico.com" as our payment method.
There will be more payment options on our shop soon.